Privacy Policy
Autophix uses personal information only where it is needed to answer an enquiry, provide a quotation, arrange or complete vehicle work, meet legal obligations and maintain appropriate business records.
Information we may collect
This may include your name, telephone number, email address, vehicle details, photographs you send us, the service requested and any correspondence relating to the work.
How it is used
We use this information to respond to you, assess the requested work, confirm availability and pricing, provide the agreed service and contact you about that service. We do not sell personal information.
Retention and your rights
Information is kept only for as long as reasonably necessary for service, accounting, insurance and legal purposes. You may ask what information we hold, request a correction or ask for deletion where no legal retention requirement applies.
Contact
Privacy enquiries can be sent to info@autophix.co.uk or Autophix, 224–225 Caroline Street, Warren Place, London E1 0JQ.
Cookie Policy
The website may use essential cookies required for WordPress security, administration, forms and basic site operation. Optional analytics or embedded third-party content may set additional cookies only where those services are enabled.
You can restrict or remove cookies through your browser settings. Blocking essential cookies may affect forms, preferences or other site functions. We do not use cookies to sell personal data.
Terms of Service
Website information is general guidance and does not replace an inspection of the vehicle. A quotation, scope of work, parts requirement, timescale and availability are confirmed separately before work proceeds.
Customers should provide accurate vehicle and fault information and disclose relevant damage or previous repairs. Additional work is not undertaken without agreement where a material change to scope or price is identified.
Nothing in these terms limits rights provided by UK consumer law. These terms are governed by the laws of England and Wales.